Refund policy

If you’re looking to return or exchange your order, we're here to help!

Please read for the following information on our return and exchange policy:

  • We provide our very best effort and quality with every purchase and pay close attention to detail. Working with a 3rd party print company we currently do not offer returns or exchanges.
  • If you do have any concerns, complications or other questions, please reach out to us and we will be glad to help at LuhaApparel@gmail.com.
  • Please be aware that most postal services are experiencing delays due to COVID19 that we are not responsible for. 
Thank you so much for you support!
Luha Apparel "Wear what you Represent!"



To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at luhaapparel@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, Since we use a 3rd party printing facility at this time it's not an option, also custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.